Last updated: May 2026

​

Flow Financial Limited (“Flow”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit flowfinancial.co.nz or interact with our services.

​

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number

 

We may also collect website usage information through cookies, analytics tools, and similar technologies.

​

How We Use Your Information

We use your information to:

• Respond to enquiries and requests

• Communicate with you about our services

• Provide accounting, bookkeeping, and related business services

• Improve our website and user experience

• Meet our legal and regulatory obligations

 

Website Analytics and Cookies

Our website uses cookies and third-party analytics tools, including Google Analytics, Google Tag Manager, Microsoft Clarity, and Meta Pixel.

​

These tools help us understand how visitors use our website and improve the performance of our marketing and website experience. They may collect information such as your IP address, device information, browser type, and website activity.

You can manage or disable cookies through your browser settings.

​

Third-Party Service Providers

We may use trusted third-party providers to support our business operations, including:

• Google

• Microsoft

• Xero

• Customer relationship management (CRM) platforms and other business systems used to deliver our services

 

These providers may store or process information on our behalf. We take reasonable steps to ensure they handle information appropriately.

 

Storage and Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.

While no system can guarantee absolute security, we maintain appropriate safeguards to protect the information we hold.

 

Access and Correction

Under the New Zealand Privacy Act 2020, you have the right to request access to the personal information we hold about you and to request correction of that information if it is inaccurate.

 

Contact Us

If you have any questions about this Privacy Policy or would like to access or correct your personal information, please contact:

Flow Financial Limited

Email: connect@flowfinancial.co.nz

​

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.